Privacy Policy

Introduction

Welcome to Boutiqueeisuper ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in person at our yoga center in Bergen, Norway.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for classes or workshops
• Purchase a membership or class package
• Sign up for our newsletter
• Complete forms on our website
• Contact us via email, phone, or in person
• Participate in surveys or promotions

This information may include:

• Name, email address, phone number, and mailing address
• Billing information and payment details
• Emergency contact information
• Health information relevant to your yoga practice
• Yoga experience and preferences
• Photos or videos taken during classes or events (with your consent)

Health Information

As a yoga center, we may collect certain health information to ensure your safety during classes and to provide appropriate modifications. This may include information about injuries, medical conditions, pregnancies, or other health concerns that may affect your yoga practice. We collect this information only with your explicit consent and use it solely to provide safe and appropriate instruction.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system
• Pages you visit on our website
• Time and date of your visit
• Time spent on those pages
• Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process class bookings and payments
• Manage your account and membership
• Send administrative information, such as class confirmations or schedule changes
• Provide safe and appropriate yoga instruction
• Send newsletters and marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Improve our website and services
• Conduct research and analysis to better understand our customers
• Comply with legal obligations

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: Where you have given us explicit consent to process your data for specific purposes, such as sending marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you (e.g., when you purchase a class package or membership).
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services or ensuring the security of our website, and these interests are not overridden by your rights.
• Legal Obligation: Where processing is necessary to comply with a legal obligation.

Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, email delivery, and website hosting.
• Professional Advisors: Accountants, lawyers, and other professional advisors who require your information for legal, tax, or accounting purposes.
• Business Partners: When we offer co-sponsored events or workshops, we may share your information with our partners for that specific event.
• Legal Authorities: When required by law, court order, or governmental regulation.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Analytical Cookies: Help us understand how visitors interact with our website.
• Functional Cookies: Remember your preferences and settings.
• Marketing Cookies: Track your browsing habits to deliver targeted advertising.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

For inactive accounts, we generally retain personal information for up to 3 years after your last interaction with us.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to erase your personal information
• The right to restrict processing of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal information to those employees, agents, contractors, and third parties who have a business need to know. They are subject to obligations of confidentiality and will only process your personal information on our instructions.

International Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Specifically, our website servers and some of our service providers are located in countries outside the European Economic Area (EEA). This means that when we collect your personal information, we may process it in countries that do not offer the same level of data protection as Norway.

However, we ensure that appropriate safeguards are in place to protect your personal information, such as standard contractual clauses approved by the European Commission or other suitable safeguards.

Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

For our yoga classes designed for children and teenagers, we obtain explicit consent from a parent or legal guardian before collecting any personal information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: